What we help you do
Leave with work you can put to use.
Scope, readiness and success measures
One person-day dedicated to understanding the account, selecting relevant work and planning delivery. We agree participating teams, available tools, access requirements and realistic learning and prototype objectives.
Foundations and practical AI skills
Facilitated learning using role-relevant examples. Coverage includes prompting, working with information, evaluating outputs and applying the organization's agreed data-handling rules.
Solution design and guided building
Eight person-days of facilitated delivery in total, covering foundations, practical solution design, workflow building and agent building. The schedule can be split into shorter sessions across departments.
Reusable materials and initial prototypes
Training materials, prompt and planning templates, documented use cases, and initial workflow and agent prototypes developed during the engagement. These are learning outputs that can inform a subsequent production project.
Adoption roadmap and follow-up review
Recommendations for ownership, next priorities and continued practice, plus one person-day approximately one month after the final session to review adoption, difficulties and the next improvement opportunities.
Build capability around your departments' daily responsibilities.
Different teams can need different starting points: customer-facing staff may need stronger drafting and checking habits, while operations teams need clearer instructions and repeatable handoffs. We agree a coordinated learning plan with the business owners rather than assuming every department should build the same solution. The use cases below are illustrative learning topics, not completed client work.
Develop reviewed customer-response routines
Practice drafting from approved information, identifying missing details and routing uncertain answers for human review. Where Thai and English examples are relevant, agree who checks meaning, tone and terminology.
Prototype a departmental handoff workflow
Map a request passed between sales, administration and delivery teams. Build an initial workflow that prepares structured information while keeping approvals and exception decisions with the responsible staff.
Design an internal process guide prototype
Use selected, approved procedure material to explore an agent that helps staff locate relevant guidance. Test what happens when a question is ambiguous or the source information is incomplete.